Hard conversations. Compassion. Empathy. These are what make human connection so powerful, and can make employees truly great. And yet employees aren’t trained well in these skills; badly-handled conversations lead to lost customer revenue, employee turnover, and reputational damage. Loris.ai uses a company’s own data to spread more kindness by analysing past conversations and creating custom SaaS trainings. In funding Loris.ai, we hope to bring more empathy to online discourse.