What Did We Learn From Listening to 4,800+ Customers in Omidyar Network’s Education Portfolio?
In 2018, Omidyar Network’s Education initiative, in partnership with Lean Data, conducted a 12-week “Sprint” to collect customer feedback and impact data across our global portfolio.
Between July and October 2018, Lean Data conducted projects with 24 Education investees across 14 countries in 11 languages. These surveys, a mix of voice and email, were customized depending on business model (skilling, school, product) and audience (students, teachers, parents), and through them we heard from more than 4,800 students, parents, teachers, and administrators. Our collective teams were all excited to jump into this work to gather rich, comparable social impact data on our Education portfolio for the first time.
The resulting report provided us with a valuable source of information that we have summarized in a report to share with those outside our portfolio.
Read the summary report here.
Read our blog post by Amy Klement and Jessica Kiessel: Learning by Listening to Those We Serve.